A travel eSIM can remain on Activating while waiting for a supported network. Before troubleshooting, check whether you have reached a country covered by the plan.
Before arrival
If the profile is visible in SIM settings but you are outside its coverage, it may need to wait until arrival. Check the plan's activation instructions and deadline. Do not assume that installation always starts, or never starts, validity.
At the destination
Use a working connection to check the order and plan. Enable the line, select it for mobile data and check roaming. Briefly toggle airplane mode or restart, then allow time for network registration.
If installation itself is incomplete, try a stable trusted Wi-Fi connection.
Still waiting?
Contact support with your country, approximate start time, phone model and whether the profile appears in SIM settings. There is no single activation deadline for every plan.
Do not delete the profile to start again. Deletion does not cancel or refund the purchase and may require a replacement activation code.