Your bank may ask you to approve a payment in its app or verification screen. An incomplete approval can leave checkout unfinished.
What to try
- Open your banking app and look for the approval request.
- Check your connection and finish any instructions on the verification screen.
- Return to SimFuse and check the order status before starting another payment.
- If the first attempt failed, retry once using a supported browser or the SimFuse app.
If a verification screen will not load, try another trusted connection. You can temporarily disconnect a VPN to test, then restore it. Do not disable security software or share bank approval codes with support.
If the bank keeps refusing verification, contact the bank or use another payment method offered at checkout. See "The payment failed but I was charged" if the attempt appears on your statement.