Most cards now need a second approval from your bank before a payment goes through. You will see a screen from your bank, or get a prompt in your banking app. If that step does not finish, the payment is declined even though there is nothing wrong with the card.

## The approval never arrived

Open your banking app and look for a pending approval. Push notifications for these are unreliable, especially on a weak connection, so the request is often waiting in the app.

## It timed out

These requests usually expire after a few minutes. Start the payment again and keep your banking app open and ready.

## The screen loops or goes blank

Usually a browser problem rather than a bank problem:

1. Turn off any pop-up blocker for the checkout page.
2. Do not use a private or incognito window, which can block the cookies the step needs.
3. Try a different browser, or use the SimFuse app instead.
4. Turn off your VPN for the payment. A bank seeing a country that does not match your account is a common cause.

## It is still failing

Contact your bank. They can see the failed verification and often clear it while you are on the phone. If you need the plan immediately, pay from your wallet or with crypto instead, since neither involves this step.