Deleting an eSIM removes the profile from your phone. It normally cannot be undone, and your original activation code will not install it again.
Do not delete it to fix a problem
This is the single most costly mistake in this category. If a plan is not activating, not connecting, or stuck, deleting removes your ability to retry and leaves you needing a reissue. Work through "My eSIM is not working: start here" first.
Safe to delete
- a plan you have finished with, whose data and validity are used up
- a refunded plan, see "After a refund: remove the eSIM from your phone"
- an eSIM you have replaced, once the new one is working
Check before you tap
If you have several lines, confirm which one you are deleting. Labels are often unhelpful. Check the ICCID against the app if you are unsure. See "Find your ICCID or EID".
How to delete
iPhone and iPad: Settings, then Cellular, choose the line, then Delete eSIM.
Android: Settings, then Network and internet, then SIMs, choose the line, then Erase or Delete.
Afterwards
If the deleted line was your mobile data line, set your normal line back. See "My eSIM is not working: start here".