Every order has a receipt attached to it, and you do not need to ask us for it.
Where to find it
- Sign in and open your orders, in the app or on the website.
- Choose the order.
- Open the receipt.
What it shows
The date, what you bought, the amount, the currency, and the payment method. That is normally everything an expense system asks for.
If you need a company name on it
A receipt with your own name is not always enough for a claim. See "Add a company name and VAT number".
If you need it as a file
Save or print the receipt from the order. If your finance team needs a specific format, contact us and tell us what they need rather than reformatting it yourself.
Orders you cannot see
If an order is missing from your history, you may be signed in to a different account than the one you bought with. See "I ordered using the wrong email address".