Europe eSIM

No. Each plan has its own country list. The destinations available across a catalog are not necessarily all included in one plan. Check every stop on your route before buying.

It depends on the plan, and the plan says so. Switzerland is outside the EU, so it is not automatically part of a European plan. Read the country list on the one you pick, and take a separate Switzerland plan if it is missing.

Both sit outside the EU, so check each one on the country list of the plan you pick. Two Europe plans sold on this page can cover a different set, so the list on your plan is the one that counts.

Compare the total cost for your exact route. One regional plan can be convenient, but separate country plans can cost less or cover a stop the regional plan excludes. Match the dates, data and hotspot allowances before comparing prices.

No, when the same active regional plan includes the next country. Keep following that plan's connection instructions. If the country is not covered, arrange another plan before crossing.

No. One allowance and one validity run across the whole trip. Crossing a border does not refill the data or add days, so size the plan for the entire route rather than for the longest stop.

Choose a regional plan when it includes every stop, lasts for the whole trip and costs less than suitable country plans. Separate plans can make sense when one stop needs much more data or falls outside regional coverage. Compare the same trip dates, data needs and hotspot terms. Include transit countries where you need a connection, not just overnight stays.

A regional plan connects to a local network in each country it covers, so the carrier name on your phone changes as you travel. Generations and signal differ from stop to stop. Check the plan's country and network details before relying on it for a particular route or workplace.

First check your home plan's included countries and roaming data allowance. Eligible EU or EEA plans provide roaming subject to fair-use conditions, so another eSIM is unnecessary if that allowance meets your trip's needs. Switzerland is outside EU roaming rules. Your carrier's own tariff can still include it, so compare the actual country list and cost.

Install it at home over Wi-Fi. The validity clock does not start until the eSIM first connects inside the plan's coverage, so setting it up days early costs you nothing. Select it for mobile data on arrival. The days do not restart at each border. Keep your home line's data roaming and automatic data switching off if you do not intend to use that allowance.

An eSIM is a digital SIM profile you install from a QR code, with no plastic card to insert. Buy a plan, install it over Wi-Fi before you fly, and it connects when you land. Your home SIM stays in the phone, so your own number keeps working. How eSIMs work, in full →

A travel eSIM is a digital SIM you install on a compatible, unlocked phone. It connects to the networks covered by your chosen plan. Plans provide data; some also include calls and SMS. Check the plan’s allowances and activation instructions before you buy. How eSIMs work, in full →

Check your exact model and regional version in the compatibility guide, then look for 'Add eSIM' in your phone's settings. The phone also has to be carrier-unlocked. Brand and release year are not enough on their own, because some regional versions of an eSIM-capable model ship without it. Check your exact phone model →

On arrival. The clock starts when the eSIM first connects to a network inside the plan's coverage, not when you pay and not when you install, which is what makes installing at home over Wi-Fi safe. Buy ahead if you like, and connect for the first time within a year of purchase.

Yes. Keep your home SIM installed alongside the travel eSIM. Your existing number stays with your home SIM, and WhatsApp keeps the number you registered. Some travel plans include a separate phone number. Your home carrier’s calls, texts and roaming remain separate.

Yes. Plans with included call minutes and SMS are available here. You can use your phone’s normal calling and messaging apps. Check the minutes and SMS allowance on the plan you choose.

Tethering draws on the plan's own allowance, so a hotspot spends the same data your phone does. Each plan row says whether it allows tethering, and the few plans that cap it separately or forbid it say so there. On an unlimited plan, hotspot data counts towards the same daily allowance.

An eSIM installs from a QR code in about two minutes, with no shop to find and no card to swap, and you can buy and install it before you fly. A physical SIM still makes sense on an unlocked phone that has a SIM slot and no eSIM support. Both need an unlocked phone.

Some plans stop until you top up, others continue at a reduced speed, and each plan row says which. A top-up adds data to the eSIM you already have. What it does to your expiry date depends on the plan's network, so each top-up option states its own validity and says if it replaces your current plan.

Yes, when the plan lists every country you will visit. Every plan shows its own country list, so read it against overnight stays, transit stops and day trips. A regional name is not a country list: two plans sold for the same region can cover a different set of countries.

An eSIM cannot be pulled out of a stolen phone the way a plastic card can, and a data-only plan carries no calls or texts to intercept. Keep your QR code private, because the first person to scan it gets the plan. If you lose the phone, contact us and your home carrier.

Open Settings → Cellular or Mobile Data → Add eSIM, then scan the QR code from your confirmation email while on Wi-Fi. It takes about two minutes. Install before you fly: the clock starts when you first connect at your destination, not when you install. Step-by-step install guide →

Open your phone's network settings and look for Add eSIM or Download a SIM, then scan the QR code from your confirmation email while on Wi-Fi. Menu names differ by manufacturer. Install before you fly: the clock starts when you first connect at your destination, not when you install. Step-by-step install guide →

Yes, while the eSIM is unused. One that has never connected and has used no data is refunded in full, including when your phone turns out not to support eSIM or you could not get a connection at all. Once it has connected and carried data, contact support and we will look at it.