We tell you when your account is signed in to from somewhere new. Most of the time it is you, and the alert is simply confirmation.

## When it is you

Signing in from a new phone, a new browser, or after clearing your cookies all count as new. A VPN also makes a familiar device look unfamiliar, since the location changes.

## When it is not you

1. Change your password immediately.
2. Check your orders for anything you did not buy.
3. Check your wallet balance and its history.
4. Contact us and say the account was accessed by someone else.

## What we will do

Sign the account out everywhere and help you secure it. If anything was bought that was not yours, we will deal with that too. You are not expected to pay for someone else's use of your account.

## Reducing the noise

Use the same sign-in method every time and stay signed in on the devices you actually use. Alerts are only useful if they are rare enough to notice.